Frequently Asked Questions
Common Seller Questions
Common Bidder Questions
How do I submit my car, and what happens after I submit it?
How do you choose which cars to accept?
Do you offer reserve prices, and how do they work?
Do you include professional photography of my car?
Can I sell if I’m not in the US?
How long does it take for my vehicle to go live?
Do I get to approve the auction listing before it goes live?
How long do auctions last?
Can I lower my reserve?
Do I need to make my car available for viewings?
Can I bid on my own listing?
Can I cancel my auction once it’s live?
Can someone post a negative comment about my car?
What happens after the auction? How do I get paid?
If the car doesn't meet reserve, can you still sell it for me?
How does shipping work?
Can I have the listing removed after the auction is finished?