Frequently Asked Questions
Common Seller Questions
Common Bidder Questions
General Questions
Fees
How do I submit my car, and what happens after I submit it? | ||||
How do you choose which cars to accept? | ||||
Do you offer reserve prices, and how do they work? | ||||
Do you include professional photography of my car? | ||||
Can I sell if I’m not in the US? | ||||
How long does it take for my vehicle to go live? | ||||
Do I get to approve the auction listing before it goes live? | ||||
How long do auctions last? | ||||
Can I lower my reserve? | ||||
Do I need to make my car available for viewings? | ||||
Can I bid on my own listing? | ||||
Can I cancel my auction once it’s live? | ||||
Can someone post a negative comment about my car? | ||||
What happens after the auction? How do I get paid? | ||||
If the car doesn't meet reserve, can you still sell it for me? | ||||
How does shipping work? | ||||
Can I have the listing removed after the auction is finished? | ||||